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Refund Policy


Thank you for purchasing digital data files (“Data Files”) from walletdat.top.
This Refund Policy explains the conditions under which refunds may be granted.


1. General Policy

All purchases on the Website are for digital products and are typically non-refundable.
However, in order to provide reliability and customer assurance, we offer the following exceptions.


2. Eligibility for Refunds (Within 1 Year)

You may request a full refund within 1 year from the date of purchase if any of the following conditions are met:

2.1 File Damage or Corruption

If the delivered Data File is:

  • Corrupted,

  • Incomplete,

  • Unable to open due to file damage,
    you are eligible for a full refund.

2.2 Unusable or Invalid File

If the Data File is confirmed to be:

  • Incorrect,

  • Invalid,

  • Not matching the description provided on the Website,
    you are eligible for a refund.

2.3 Verified Fake or Non-Genuine Wallet File

If you can provide reasonable proof that the Data File is a fake wallet file or does not meet the authenticity indicated in the listing, a full refund will be granted.


3. Conditions for Refund Requests

To request a refund, you must:

  1. Contact us at support@walletdat.top or provide a refund request on the order page;

  2. Provide your order ID or proof of purchase;

  3. Provide evidence supporting your claim (e.g., error message, technical verification, screenshots, or expert confirmation);

  4. Submit the refund request within 1 year of the purchase date.

We reserve the right to verify the claim before issuing a refund.


4. Non-Refundable Situations

Refunds will not be issued if:

  • The request is made more than 1 year after purchase;

  • The Data File has been altered or modified by the user;

  • The request is based on personal expectations unrelated to file functionality;

  • Misuse or improper handling caused file damage.


5. Refund Method

Approved refunds will be issued to the original payment method.
Processing times may vary depending on your payment provider.


6. Updates to This Policy

We may modify this Refund Policy at any time.
Continued purchase or use of the Website indicates acceptance of any updates.


7. Contact

For refund requests or inquiries, please contact:
support@walletdat.top